Dear Valued Customer:

In light of recently updated government guidance related to the novel coronavirus (COVID-19) situation, we wanted to take this opportunity to provide you with an update on the status of our business operations.

In compliance with Health Orders issued by Colorado State and County Health Officials, the Rory Loebig Agency has suspended all IN PERSON office activities. We are currently working remotely, answering your phone calls and emails, providing quotes, selling and servicing policies for new and existing customers. Our ability to help you with your insurance needs remains unchanged, but for the time being we cannot do it face to face. If you need to make a payment and are unable to do so via US Mail or online, please call us! We will gladly make arrangements to process your payment over the phone or in a manner that best suits your needs.

We remain committed to providing you with knowledgeable, friendly, local advice and service.  For your convenience, 24×7 online self-service is available for managing your account. Farmers.com and our newly refreshed Farmers Mobile App provide you with the flexibility to handle many of your needs at your convenience.  Should you need to access your ID card, review your policy documents, or pay a bill, you can do so using these self-service tools.  If you would like assistance with setting up these tools, please give us a call.

FOR THOSE WHO HAVE BEEN UNABLE TO MAKE A PAYMENT ON TIME AS A RESULT OF
COVID-19, WE MAY BE ABLE TO EXTEND YOUR DUE DATE.  PLEASE CALL
1-888-327-6335 TO FIND OUT MORE.

During this time, please don’t hesitate to reach out to us via phone or email. We want to hear from you!

Offices:  719-395-8787 (Buena Vista) or 719-486-0147 (Leadville).

Email:  Rloebig@farmersagent.com or Michelle.rloebig@farmersagency.com

On behalf of Michelle MacNabb and myself, please be safe and well and fstay strong!

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